I created a new account with this service today. When I tried to add a withdrawal address it told me to check my email for confirmation, but the email never came, and not to spam folder either. I use Gmail.
I emailed Support but they have not replied to me.
Hi Sedative, e-mails were taking a bit longer. Thank you for your patience.
how to complete the process " Identity verified 50%" ?
Identity 50% verified means that you have verified your ID but you still need to have your proof of address verified in order to get 100%.