just got this on from my snail-mail refund demand.

"Track & Trace
Delivery attempted

Item AE081262698GB could not be delivered on 05/08/14 10:21 (and no Safeplace option was specified by the addressee). A"something for you card" will have been delivered, the item will be returned to SOUTH MANCHESTER pending instructions from the addressee. You can arrange a redelivery online, call the SOUTH MANCHESTER office to arrange a re-delivery, or collect the item from SOUTH MANCHESTER by bringing proof of identification and address."

About right they are not even there at their registered address! Quality outfit. Well they have my email copy and theta is a "durable medium" now so the it does not matter either way they have been notified.