If you remember my last update regarding my BitPay refund request with dialogue involving Mubasher, our mediary and myself, the young adult forcibly changed the status of my order to refunded without actually sending a refund, and breaking communication for 2 days.
He replied upset that he felt "BitPay was feeding me lies" and "seemed to value the customer over the merchant" whereas the only contact that has occurred between BitPay and myself had occurred within the ticket itself and was completely neutral in every regard to the dialogue.
Also within his reply he did not address the status change of my order, my account status, or my two refunds.
He disregarded the issue and then disappeared again, and didn't respond to my immediate reply.
Bout to lawyer up because I'm getting nowhere with this negligent child.