This issue pops up from time to time. As far as the receiving the portion of your withdraw. Why this happens is as folks continue to mine and deposit very small inputs say 5 coins over and over again we build up a ton of small inputs. When say a bigger trader comes along and make one large withdraw. All of the tiny inputs have to be combined to make the large withdraw of say a million so that could be 200,000 inputs for that one transaction. Whats this do it typically hangs the wallet so we implemented a "fix" that will keep making your withdraw smaller until it sends. We also then get alerted and work on combining inputs internally so that we do not have the problem in the future (this takes a bit).
I actually explained it in some depth... I also mentioned that you should split that withdraw into a few smaller ones to avoid the issue or wait until we get inputs combined.
Ok. But its not 200,000 inputs were talking about 40ish.
You currently have ZERO pending withdraws which is your current issue. As far as number of inputs that was an example... so it could be deposits of .1 the issue is not apparent to a customer.
I would like to hear you address the rumors about how Cryptsy uses customer funds to play the market while it is profitable. How can you only release 1/2 of a customers funds if you in fact know that person is already who they said they are?
I would love to address it. Simply not true. I will say however I do not think its an industry standard practice of not doing that... As far as half the funds I explained that above twice now its automated its due to small inputs having to be combined into large outputs when the wallet hangs doing this the system cuts it until it sends. Crappy part is you have to resend again the remaining (preferably as a smaller group of withdraws). As far as knowing who that customer is well we only know who verified customers are if your not and your using a TOR node and will not implement 2FA for your own safety its suspect behavior. I would think the majority of customers would appreciate the efforts we put into making sure funds are secure.
I do honestly appreciate your efforts, please however understand my frustration. I was not expecting this process to become so tedious.