Applied for an account and sent them the initial fee for a card and nothing happened, no reply from support.

Here's my email to them:

" Hi,

I've signup on bitcoincashout.com and transferred the funds needed to open a prepaid card but I didn't receive any confirmation. Can't login with my new credentials either.
The transaction seems to have enough confirmations: https://blockchain.info/tx/aeced6aa813f80e6b9df578101993bf2658bdb90915bec2816a19b545f1f001a
Could you look into it please?

Thanks. "

Anyone else had a better experience with them?