The only thing I have done is expressed my negative experience with them publicly.
How did they get your personal info if you are not a customer?
I am a customer of minersource that's how they have my info. Minersource must have also told them that I purchased Bitfury boards also. I cannot believe what an absolute shit show this is. Now minersource will not contact me via telephone to discuss this situation and will only talk via email. I am absolutely outraged, MS claims that they did not violate their TOS and I never placed an order with BA directly so I guess no one is responsible...
The whole thing is pretty fucked up. It doesn't really matter, like you were saying, in the long run, but at the same time, it is more than evident and indisputable now that black arrow really IS run by fucking morons.