Alpha hasn't run yet. Bitpay got back to me on this situation.... They sent a complaint to Alpha. Alpha replied with their typical bullshit saying they haven't broken their terms, and I am not entitled to a refund.
I explained how it has absolutely zero reference to not being refunded in full after 6 months of payment but before product delivery.
I then explained how they have in fact broken their terms and conditions by requesting payment greater than 8-10 weeks ago and still being far off from delivery.
I informed them I have already started a case with their local UK tribunal courts and this would be their last opportunity to resolve the matter outside of the courts.
I did the exact same thing and the child changed my 30% order status to full deposit refund but never sent it, and said the 70% was non refundable, and upon inquiry to why and what, complete disregard and lack of communication or cooperation.
In effect he forcibly cancelled and promised goodwill refund and stole the rest.