Has anyone taken these to the UK small claims court yet?
I bought a 5MHs (now 50MHs) in the second round of orders at end of March so I'm still within the 5 month refund window, however they are only offering a refund 50% - £70.
Although these are obviously trying to pull a fast one here, I'm trying to identify the exact terms they have broken. The only thing I have found that I think would be arguable in a court, is in the original terms they said miners would ship 8 - 10 weeks after the request for final payment. This request happened on May 22nd however they haven't shipped yet.
The other possible argument is around the required power for the miner. The original 5MHs was going to draw <= 70W looking here
http://web.archive.org/web/20140212231631/https://alpha-t.net/product/scrypt-asic-miner. However, with the upgrade to now be 50MHs the power requirements have shot up to <= 375W which I think is another possible point to argue for a full refund on?
I paid by Bank Transfer as this was the only option in the March batch of sales, so no CC claim for me!
In the process of. The claim has been submitted.
Alpha has violated the following:Claiming Paypal would be an option for final payment and not offering it.
(Now they say they are offering it at the end, but that would be impossible to offer it 8-10 weeks prior to shipping)
They requested payment for final delivery 5/22/2014 and 8-10 weeks have passed and the product is nowhere near shipping.
By requesting delivery and then pulling the option for credit card transactions only days later
(Thereby forcing buyers into an unprotected transaction.)
By trying to illegally fool their customers into believing this was a business to business transaction.
(We do not care about Alphas tax guidelines. We as consumers are not businesses.)
By trying to illegally fool their customers into believing consumer laws do not apply to their transaction.
Somewhere in there is grounds for conspiracy charges.If you request a refund and you are denied and you paid in January, they are violating their termsReason: Terms only state less refund at 3-5 months but nothing about no refund between 6 months and final delivery!