Post
Topic
Board Marketplace
Re: BitcoinGadgets.com - Updates/Fixes/New Products added
by
The Madhatter
on 09/04/2011, 03:15:36 UTC
Hello,

I'm happy to report that the shipping speeds have improved a lot over the last month.

Just to reiterate: the goods are shipped directly from China. For items under ~50BTC we use regular mail. For more expensive items we use air mail. The shipping is free and will always be free. Smiley

Also, I'd like to take this opportunity to explain what the order statuses mean:

When you place an order initially your order is "Pending". This means that it is being submitted to the drop shipper for packaging/mailing. Once it has been put into the mail it will move to "Updated" with a comment line that says "Shipped". The status change occurs within 1 business day usually. I don't handle this part personally. My clone does. Tongue

We used to move the status to "Delivered" and that seemed to cause a lot of confusion. "Delivered", for us, means that we have delivered the details to the drop shipper. I guess customers thought it meant that they should have it in their hands. lol!

Anyway, I'm posting this here to cut down on any/all confusion.

Smiley