It was actually very well handled. We even did it with a third party through Bittrex. Please don't blame us for missing the announed swap
To be fair, it would help if you had a "push" notification method, perhaps an email distribution list. Now I feel like I have to login to this website everyday and check this thread in case there is some announcement.
I don't think it's a fair expectation that everyone who's ever mined our bought or owns MMXIV to check this thread frequently.