Refunds are significantly delayed and they have used stall tactics. You act insulted when people question your ratings, but you choose to ignore these serious problems. I was supposed to be refunded 3 months ago. It's really significant actually. And they use stall tactics.
You are not helping the little guys when you ignore this stuff. Some of us can't afford to lose that money, and if you rate them as 'fine' they have no real reason to pay us back.
"1 - refunds significantly delayed or not being processed at all. Includes stall tactics." is the truth
Then how do I differentiate between people who are refunding partially, and those who aren't at all? Goes back to I can't have all moderately bad companies with the worst possible rating because then you don't have any scale.
For the 800th time, I am not 'ignoring this stuff'. Its simply impossible to integrate the opinions of 1000s of people into one rating, when most of the opinions are biased due to having orders gone wrong or propose unworkable solutions. If you really think you have a better idea and I'm 'ignoring you', go make your own thread.