Jesus, REFUND. Why are people still contemplating whether or not to get refunds? They shit the bed on delivery. They shit the bed on pricing. They shit the bed on efficiency. BTC is in a slump, get a refund and enjoy the best possible return on your 'investment' even if you're in the red.
There is absolutely no scenario here where if you have the option to refund, you shouldn't.
No kidding! Even BFL employees are requesting refunds. If you can't even sell to your own employees, who can you sell to?