Why do you insist on giving these half assed answers? Give your customer a straight answer. We have paid for your product and that includes your full attention and respect. That is why you find yourself in trouble with everyone here. I could understand if you did not have parents or a full education, however long your education may have taken you. You have no excuses as to your failure to answer us. You are well aware that you hold a responsibility to everyone of your customers that has entrusted you with a purchase. Now treat us as such. You insist on being a stand up company so prove it to us. Success doesn't happen overnight, nor will anyone let you slide or get by. You can dismiss and ignore me all you want but you have dug yourself in your own hole by your own hand. So keep digging, by ignoring your customers.