Post
Topic
Board Trading Discussion
Re: MTGox customer support == Huge Steaming Pile of FAIL!
by
CyberPhunk
on 09/04/2012, 20:47:25 UTC
I don't get where the Information MTGOX provided was wrong is evident in the log?

Quote
Hello J***,
 
    We see that your banks swift code will be WFBIUS6S. IBAN number will be your account number that you want your funds to reflect into.
 
    Address will be your mailing address.

This is the incorrect information that I used. MY bank doesn't HAVE a swift#, yet they said to use the intermediary bank's swift# for it. I tried to input it into the intermediary bank field, but the withdrawal form would not let me use the same # in both fields. I tried it in ONLY the intermediary bank field, but I couldn't leave MY bank's swift# field blank, so I followed their directions.

I gave up last year on requesting wire transfers.
I was told to cancel the Paxum withdraw as there was no sign when it would go through and still got charged the withdraw fee...
The patience required is just too large for a normal human being and the responses open ended.
MTGOX codes work well and I stick with that now.

Use Dwolla, the fees are $.25 to direct deposit into your bank account. Quite reasonable.