refusing to fix it, which is actually quite well documented on the forum.
This forum documents that they are refusing to talk to you, not refusing to fix it. And I told you many times that you never payed for the myTrezor web wallet service. I repeat, YOU PAID ZERO BTC/USD/CZK/whatever for the web wallet. It's free. What does your lawyer says about that? My lawyer says that you cannot be refunded for your device just because the free service from the same company does not work for you.
Just ignore him.