Post
Topic
Board Trading Discussion
Re: Coinbase just told me I'm not eligible to purchase BTC. Because the price is up?
by
Lowell904
on 22/08/2014, 01:02:06 UTC
Okay. I just received a reply about the second transaction, and replied the following.

Yes this is frustrating as I have spent BTC after thinking I was making a purchase from Coinbase and would receive the BTC in 4 days. Would you kindly explain to me why I am not eligible to purchase BTC? Would it help if I put BTC in my Coinbase wallet? I could put the amount that I want to purchase in there if it helps? Is it my bank that is blocking you? (Wells Fargo) I can provide another bank account. I have heard that Wells Fargo has not been kind to Bitcoin businesses. I will gladly switch banks if they won't process transaction. Please let me know if there is anything I can do to resolve this situation.

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Date: Fri, 22 Aug 2014 00:26:00 +0000
From: contact@coinbase.com
To: xxxxxxxxxxxxxxxx@hotmail.com
Subject: RE: We've canceled your order for 0.40 BTC
__________________________________

Type your response ABOVE THIS LINE to reply
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Subject: RE: We've canceled your order for 0.40 BTC

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AUG 22, 2014  |  05:25PM PDT
George replied:


Hi there,

I understand your frustrations regarding canceled orders.

Per the user agreement, please note that Coinbase may sometimes cancel or reverse potentially high-risk purchases of bitcoin. You can review our user agreement here: https://coinbase.com/legal/user_agreement.

Unfortunately, it looks as if you are ineligible to use the Coinbase platform. I apologize for any inconvenience this may cause. Hopefully in the future we will have additional methods and tools to allow you to make buys/sells. Keep in mind that you are still welcome to use our free wallet and bitcoin storage.

Thank you for your understanding.