Post
Topic
Board Beginners & Help
Re: Intersango Scam
by
ruhcbbv767
on 13/04/2012, 01:54:08 UTC
I suppose I can understand their stance from a certain point of view but how they went about closing off my account is what I think is wrong for sure. They never told me when I broke their T&C they never told me they made my account unable to send bitcoins whilst I was perfectly able to trap my funds with a deposit this so called A* support team didn't inform me of anything during this period, all I got from Intersango was an email letting me know that my deposit just got added to my account. How charming. As well as this the customer service has been a joke and I STILL haven't heard a word back from them.

But if they want to enforce that silly meagre 42 word "provision" then fair enough! But by the same terms of service that very provision comes from, my account should have been closed off, just as they jolly well did shortly after I deposited. I should not have been able to make any deposits let alone trade my deposit for bitcoins whilst only being unable to do one thing (which was of course to withdraw the exchanged funds).

Why, Intersango, did I have this silly period where I could deposit but not withdraw before they decided to simply shut down my account completely? Since I haven't heard a word back from your so called brilliant support team.

I didn't deposit much at all but It's my hard earned money none the less and they have absolutely no right to simply steal it from my very hands.