Is VISA MB or VISA WK from mbank?
I guess VISA MB, but in the first post is mentioned that VISA WK has problems!?
The problems are with mbank cards (visa mb).
The same situation.
1 old card blocked, got money only from xmlgold - they send money ONLY from POLAND banks.
2 new cards - blocked: received money from my own Bank account and from my friend account. nothing more... Also blocked.
Card's status: active. They can receive money, but you can not spend it, so they freeze there.
If bank would like to help me, I am going to go to Poland in October-November. I think nothing happen with money till then, but may be there it would be a problem to unfreeze 3 cards... I do not know what to do now.
I contacted with the bank, they told me the same thing: come to branch in Poland.
So I think these cards now all dead: not anonymous any more
Why don't you ask your friend to issue a chargeback? You pretty much have to comply with them with SEPA.
To my knowledge chargebacks are for credit card transactions and not to bank transfers.