Quote from: kgo on August 25, 2014, 02:36:33 PM

Quote from: otrkid70 on August 24, 2014, 10:26:16 PM

I have visited your site and seen your prices. Let me say your prices are very good and, upon closer inspection of your reputation on the internet. I found only 1 complaint with the BBB (Better business bureau) Regarding Delivery problems which was resolved.

So i looked at your Shipping policies which are "Orders are usually shipped within 3-5 business days of cleared payment."

I'm not sure if the 1 complaint had anything to do with this policy or not but i wanted to ask you why the HUGE timeframe on shipping? I could see if you had Amazons Volume with sales...So why does it take 3-5 Days to even start the process?

I was so close to ordering silver Due to your great prices until i seen that policy. Shipping 3-5 after payment is ridiculous and no matter what your prices are i wouldn't buy. Why 3-5 Days what is the process that takes so long? Do you oversell what you have? Taking a nap before you ship? What? Call me impatient or just call me an asshole but that's just me.

Sorry just had to speak my mind about this it just bothered the hell out of me. Maybe my complaint will make you scrutinize your policy?
Thanks

No offense intended to you or anyone else who complains about this, but have you ever ordered precious metals online before (with or without cryptocurrencies)? Everyone in the industry takes their time to ship product. Even big boys like APMEX and Provident. Unless you need to immediately make silver bullets to fend off impending werewolf attacks or plan to flip for a profit in 5 days, it's just something to get used to.

Our shipment processing time is usually (90% percent of total) 1 business day or the same day after the payment. In rare occasions (for orders over 5.000 USD at once) and on some special products, it may take up to 5 business days. However, I'm not telling Amagi's policy is wrong. That's normal in online precious metals business.