Edit: Was refunded several hours after updating this thread for full amount owed. At this point they are refunding people, slowly, but they are, so apologies to gaw at this time.
Just letting people know to check their zenminer accounts, because gawminers has been charging me a fee (after two weeks), despite having ordered 3 months of free cloud hashing service.
2 days, no email response, noone answers the phones, but just giving people the heads up, as they either don't know what they are doing(unlikely), or they deliberately do this, knowing people might not realize.