All I can see from your stats is you have a very unstable miner with huge variance in it's hashing power so something is up with it or your connection with Ghash that is specific to you (hence no one else jumping in with same story). My miners hashing stable over the same period reported by my miners and GHash stats.

Your cloud mining stats, you have picked a small window of 10 hours during which period the block-find times were very very long , 4 hours (x1). 2 hours (x3), 1 hour (x2), less than hour (x3). Even though you highlight 3 blocks where your cost was higher than reward (the long blocks) if you tally all the blocks shown and total reward V's cost you actually still made money in that very bad luck period. Perhaps my math is wrong I just quickly looked and added up what was shown on the screen in a spreadsheet profit 0.00009. Not much admittedly.


It is known fact that the CEX.IO cost for cloud impacts higher on longer blocks sometimes into negative. As difficulty increases that gets a bigger issue. The offset is the high number of block-finds the pool gets of smaller time-frame to balance out the longer ones over time.

So you made some money cloud-mining in a 10 hour period of the worst luck probably ever seen, and 2 blocks that didn't get paid due to an issue at GHash were investigated and have now been paid too. Hopefully your miner is stable and happily hashing again.