Here is the last update until Bitmine Resolves this. If you ask it will be ignored.

They replied to me saying that the refund would be processed in October or we could get the units shipped with compensation, as everyone posting says that they want this resolved quickly and no one has patience the reply to them was whichever option will end this the quickest.

They haven't replied to me yet and as I have done in the past I will continue to email them every once in a while to ask about it.

I will be ignoring all PM's asking for more information (Email them yourself to see their reply / lack of reply).