Re: [ANN][AUTO-SWITCH] Profit-switch auto-exchange pool: CleverMining.com
You don't have a balance of 0.01 BTC yet, it pays when it reaches 0.01 that is ready for a payout.
I've had 0.01820372 BTC three weeks now.
Well we can help if you provide your username (address), otherwise we can't do anything. So, whats your address?
1Cy4zFCbXJyPVwgxJBoCNBj6QS8jdGJkGp
So you don't really have 0.01820372 BTC. What you have is Ready for Payout 0.00012294 BTC, which is below threshold and will not be paid. Your unexchanged and immature is ~0.2% of your total mined coins and it's very likely that's unrecoverable orphans as per https://bitcointalk.org/index.php?topic=448649.msg8138087#msg8138087