Thanks for the message, the downtime should now be finally all fixed and we should be able to move forward with many of the promotions and features including the ledger of all games, tourneys, with rewards for these!  We had to deal with these unforeseen programming issues that thankfully finally look fixed.  

With regard to the issue with the one player, we will release a statement later today, however we must state that the 23 coins complained about were sent to a confirmed address by the player in their email.  23 coins is not an issue at all to is, however being defrauded is.  Members of our staff from other big online gaming websites and members of other big online gaming websites suggested we follow a policy of not responding to forum complaints because people get outrageous and addressing all customers directly and promptly through email and live chat.  We will always do this and we are over 12,000 players and one person is making these complaints, while our player volume has improved and deposits have increased since these posts first began.  We are committed to providing a great gaming destination and we thank you all for your support.