I asked them about problems shipping to my country, cause they asked to "please" contact us on this question. No reply after weeks. Very impolite and discouraging.
If your questions are as smart as your interpretation of the word "please" on their website then it's no wonder they didn't reply to you.
You're trying to insult the guy smarts after he posted the topic of his unanswered email like his question is so insignificant he was stupid to have asked it... That shows stupid you are, his question might not be of any significance to you but it does to him, and not having a question you believe important answered reduces the trust a customer would have with a busines. There are no bad questions, there are badly worded questions. Only the real fool accepts everything without questioning it.