Incredibly sorry for the latent response I had a family situation today.  Do you have TeamViewer?  I could fix you right up I'm sure within minutes.  Just minimize/close whatever you'd prefer to keep private or not want me seeing.  I'm willing to bet this is because a custom directory was used and in v2 this will all be circumvented by a standard Windows installation path with a Windows installer.  Sorry for any inconvenience, this is only surfacing on select systems and so far, just a few.

      Regards,

syntaks