Bro i contacted them by live chat and now they completed my exchange.

Now I vouched them. But their service as per my experience is late.

Even though I got funds in perfectmoney.
This is the link
http://btc2pm.me/success/1430/6267a9Dear dixitbaral,
Unfortunately we haven't received your e-mails for some reason so we just couldn't know about the problem with your transaction. The e-mail service is not the only opportunety for ur clients to contact us, we also have live-chat which works 16-18 hours daily and Jabber which works 24/7 to receive messages from our clients. At this moment your transaction is completed already! Please accept our apologies for the delay and caused inconvenience!