I also registered only because of this topic, i browse bitcointalk.org for about year and half already, did not have any reason before to register as everything is open for the public. Now i have, as probably a lot of "newbies".
Do You believe them that they will do anything to help their customers? Let's look at this
- They ignore my messages for 5 day already (and i'm only counting working-days), and i did not scream at them, just asked questions and what to they plan to do
- First two messages they've replied were copy/pasted. I wrote one and after two days i've wrote second one because of no response. In response i've got two exact same messages send in hour interval
- They've stated "This cards are only for Polish Citizen". I don't have flyer from card anymore but as far as i remember this is not stated anywhere - MOREOVER - Internet Prepaid System (lol) is both in polish, english and german. Why?
- I've called their support line, i've wrote messages, i've proposed sending cards with ID scans by normal post by mail, by post office, i've asked HOW can i verify myself as i CANNOT go to Poland - GOT IGNORED
And there's many more but i don't care that much for proving that they're cheaters and thieves in white gloves as this is clearly visible.
I would give roslinpl few days for trying to clear the situation. I guess we all OWN him a big one. He's in Poland and have the best look at the situation, but even he will not chase them for months about not his money. They'll just wait him out. That's what banks do.
What i propose, if we really want to get this money back is to start spam. It worked already for one person. Let's make it work for the rest. Spamming their support line will not do, as You'll just get ignored as me or anybody. Let's hit where it pains the most. I found their Facebook page, twitter page (both in Poland, Czech and Slovakia) also there is at least few places where we definitely can write. If everything else fails, roslinpl, can You provide us with some financial boards, financial newspapers and journalist with whom we can start this little "shit-storm" if it will get big enough - then they will NEED to do something with it. For now they can hide behind this TOS of their (which they change as their want).