I sent them a support ticket with an application! lol.
Their support page has a misspelling..."Title" is spelled "Tittle"
Woops.
What do you expect? English - is foreign language for them. When you starting a new project, first of all you will ensure all the scrypts, and the grammar comes to the last time.
You can understand where to click, that's enough.
There are buttons in the admin still with only Chinese characters. I have no idea what I'd be clicking!
And Hashnest is not new. Bitmain bought an already existing company. So they've had plenty of time to do proper translations.