For everyone else, please explain your procedure for filing, what points you hit on, did they refute you with ToS, etc. I know I'd be happy to donate for that information, and im sure other people in the same situation would to.
Just file a small claim online with Money Claim. (
https://www.moneyclaim.gov.uk/web/mcol/welcome) Alpha will have 14 days to respond or you will be awarded a summary judgement against them. They may jerk you around by sending a copy and paste defence about their T&Cs but with only 12 working days left in Q3, that argument is looking pretty dead in the water. They seem to be just ignoring people now or maybe they are no longer picking up mail from their abandoned office. I would get your claim in soon as I honestly don't think Alpha will be around much longer.
I wouldn't discuss the ins and outs of your claims on an open forum. Fiaz used to lurk here, no doubt Mubasher does too. PM each other and feel free to PM me if you wish. Best of luck
Just created an account at this site to attempt to file a claim against alpha-t but seemingly unable to complete the registration process. Does it not allow individuals to signup with US-based residence?