I totally agree.
Avoid this company at all costs! Minersource has been avoiding direct emails and posts on the Facebook page regarding the pre-orders for the X1's and X3's - The last update as of today was from 08/06/2014 which is the same rehashed useless information on when and what kind of compensation if any, we will get from BA. They have also started deleting posts on their Facebook page that not only ask relevant questions about our orders but also criticizing them. I have paid for my order in April and all I got was one email when I initially inquired almost two months ago - the same tired excuse that we will be shipping soon crap! I never even got another response when I recently contacted them a few days ago and others on the Facebook page have the same zero results to our questions. I am going to file a complaint and I have suggested others do so with the Denver, CO BBB. For those interested, here is the direct link:
https://www.bbb.org/consumer-complaints/file-a-complaint/find-business/name/Miner+Hosting+LLC/80207/I also requested a refund numerous times in the past and was denied. They are NOT a professionally run business and I consider them an illegitimate operation.
I've given Minersource a deadline and I will be filling a complaint to the FTC and the BBB next week if they don't send a refund. Let us know if you ever got your money back.