Post
Topic
Board Hardware
Re: [Guide] Dogie's Comprehensive Manufacturer Trustworthiness Guide [12th Sept]
by
Inaba
on 16/09/2014, 12:58:21 UTC
BFL consistenly and systematically fucked customers over last year, denying them refunds although they were required BY LAW to give them, as they didn´t ship their product near advertised time or on spec (efficiency!).

False. There was no law requiring us to give refunds. Please cite caselaw to support your position (you can't, since it doesn't exist. Please consult a lawyer before addressing this issue going forward. As for the advertised spec, people were offered refunds and were in fact REQUIRED to accept the new specs or they would be given a refund if they did not respond in a certain amount of time.  How much more proactive and ethical can it get in that regard?

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BFL delay tactics in regards to refunds were still a huge issue this year, and have only recently improved slightly, after they essentially got "free loans" (and only because they delayed refunds again).

False. There are no delay tactics. I don't even know what you are referring to. You ask for a refund, you get a refund. How hard is that?  Additionally, it was stated BEFORE you ordered that there were no refunds and you were told you NOT TO ORDER if you didn't agree with that.

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BFL pricing is a huge ripoff and nowhere near competetive ( see AM / Bitmain / spondoolies / A1 pricing).
 

That's your opinion, not really an ethical issue.

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BFL consistently lead their customers to believe shipping was "immininent", "in two weeks" and other similar variations of these phrases, which somehow proved to be wrong again and again.

The only time I have said two weeks is in response to Bruno's stupid crusade to find out about FCC certification.  I replied to a post asking when it would be FCC certified with "Umm, two weeks?" otherwise, I have never said two weeks about shipping that I can recall.  Please provide evidence to the contrary.  The estimations I have given on shipping have ALWAYS been tentative and have been labeled as such. I'm sorry the estimations have been wrong, but I use the best information I have available at the time.

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Bad business ethics includes all the mentioned problems, aswell as the systematic preying on newbies through false advertising.

What false advertising would that be?