Lots of words
BA promised to deliver miners in February. They didn't.
BA promised to refund people in April. They haven't and have stated that they won't.
BA promised to ship miners that don't explode. They do.
Nothing but empty promises and lies from BA for over a year. But don't call them out on it, or their sensitive engineers will get a sad.
Anyone who is on BA's side at this point is either a shill or a complete moron. Or perhaps both.