So I guess no updates on this, very annoying to leave it like this.
If you start it, end it, its like watching 50% of a movie.
If that guy dissapeared, maybe intersango could update it I guess, so we know whats up with the money.
Mentioning SR was pretty stupid, but without actually purchasing drugs, or doing something illegal, it is just a simple transfer to a bitcoin address, so I do not see any reason for locking the account. The law needs to handle this, not the exchange service. I hope intersango does not start mtgoxing people, if this story is true of course.
Well to end the storyline: In the end they recently (few days ago) traded my bitcoins at the current market price for GBP then asked me for my account number, sort code etc. Then once I gave the details they sent me my total account balance back to me.
So I would say the bitcoin exchange is probably safe. But should something go wrong (because of you being a bit of an idiot or otherwise) then I doubt you can rely on their so called excellent customer services.
Sorry to Intersango for being a bit of a dick about this issue. .
I won't be visiting here again, I just felt I had a duty to clear this up as opposed to what I see many arseholes do: not bothering because there is no personal benefit to gain from it.