I have a deposit of BTC I sent from Bistamp to Bitfinex that is not showing up. This is the first time I have sent a deposit since you changed your deposit format on the site. I copied and pasted the deposit wallet address from my "trading" account. Afterwards the address changed. Which I thought was weird.
At any rate, the deposit is confirmed on the blockchain, but is not showing up in my account. I have sent an email to support, but I am not crazy about having to wait 24 hours to get my 171 BTC back.
Please advise.
I'd hate to break this to you but if the address changes after you cut and paste (so the pasted address is not the same one you copied) then the problem isn't with BFX.... your computer is compromised. There are viruses/trojans/malware that alter bitcoin addresses so every time you cut and paste an address it replaces it with the hacker's address.
you've unwittingly sent your coins to a hacker.
sorry, but there is nothing that can be done from the BFX side on this.