I'd have to wonder about this refund and what the strings are.

obviously there is a delay announcement coming and I also wonder how many people still owe the balance of their original order.

does getting this refund negate the ability to sue or going for a chargeback?  will they expect the balance, less this "refund"?  does this mean you now agree to their terms, whatever the hell they are, now, such as 'you are business'?

there just aren't enough details in the e-mail.

"respond to this and we'll send you something."  wuzza-huzzah?  did I win a feckin door prize or some sweepstakes or something? 

this is weird shit.