Maybe it was not clear from my first post. I lost my invested BTC, so I warn everybody before buying hashlets again.
?! Your fault?
Have you send your funds to CoinEx?
I sent some btc to my fund on ZenCloud. It was OK. I bought some hashlets after that. It appeared OK to. I received email about activation hashlets. But after refreshing page every purchased hashlets are lost. Where I did fault?
delete cache files, tried that yet? And bout the coinex.. I bet i lost more money than You! Cant change my avatar for Some reason..
I lost almost 100 Dogecoins still feel the pain.
Have you contacted GAW? Can you log in to your account? This must be solved
If you contacts GAW's support and talk to them, open a ticket your case will be resolved in no time. They just need to know that there is something odd going on. If you just keep complaining about is nothing will change.
I created issue ticket on Tue, 16 Sep. I was asked by GAW on 19 Sep (!) if my issues is still unresolved. I confirmed that and then the ticket is "Being Processed" again.