Post
Topic
Board Hardware
Re: [ANN] Spondoolies-Tech - carrier grade, data center ready mining rigs
by
klondike_bar
on 24/09/2014, 14:09:01 UTC
To be honest, since about a month or two ago, I have found many of your replies in this thread to be very abrupt, dismissive or just unfriendly.
I'm sorry you feel that way. Can you post an example or two?

I do acknowledge that our support replies sometimes takes too long. We're overwhelmed with requests.

Guy
Wouldn't being overwhelmed with support requests be indicative of a problem with your hardware or staffing levels?

With every new sale it's one more customer to look after. They probably get twice as many emails a day now than they did a month or two ago.

Imo the hardware and support is excellent, and the team knows what they are doing. Most of the negative posts in this thread are from people looking for refunds on preorders