I agree. I have been in this forum since September 2010 regularly, and this is the worst handling of an issue. Even more worrying is that amir taaki who I respect and who is with intersango is quiet like a mouse.
This is not a sign of "customer is king attitude" I would have expected[/color]
The last thing he said about this matter on this thread that I find interesting is this ...
"I am angry that our name is being dragged through the mud for something we had no part in."
Isn't this his company? LOL
Well, it seems, the initial line was that Intersango just have taken over Bitcoinica management two weeks before the hack and they implied that it is not their fault and therefore it is unfair that their name "is being dragged through the mud".
However, various later reports suggest that this episode is indeed a direct result of Intersango's mismanagement.
This is issue is clear as mud. Intersango or "Bitcoinica LP" should really start talking, silence is deafening. Zhou's statements are not enough until it is acknowledged that he is an official company spokesman.
For all we know Zhou Tong is a
FORMER developer and owner and employee of Bitcoinica. Hence we have to assume that whatever he said publicly about this incident is unofficial and no official statement by Bitcoinica LP (NZ) owner and operator of Bitcoinica.com has been issued yet.
Sort of agree. However, he is an acting 'agent' of the company. So what he says does hold weight. e.g. If Prudential's Insurance Agent says: "This policy is going to pay for Meteor strikes." Prudential is obligated to honor any reasonable expectations of that policy as presented even though they didn't actually cover said meteors.
He is an employee, err was.
Curiously, after transfer of knowledge, did he continue to have access to the system? If so, that would be a bad procedure.