We are all on the same side. The goal is to help. Let's try to avoid to get personal. If one doesn't like what someone wrote, just ignore it/him.
I'll take that advice.
I'm afraid police won't intervene, like forcing Mbank to pay. Their goal is to keep the peace. At most is would be possible to make a criminal complain, but it would be for the prosecutor and then a criminal court to decide if any crime was committed.
If many people join in, it won't be a petty case, it will involve many thousands of euro. I bet some people lost real money with this.
If many people join in, it won't be a petty case, it will involve many thousands of euro. I bet some people lost real money with this.
Police can intervene.
The bank acknowledges they have your funds and they won't deliver them for whatever reason. If the reason is bs and it is in this case why wouldn't the police intervene? At least they have to come up with a good reason not to deliver funds immediately. And a better reason not to return the transfers to the originating accounts.
If they claim the funds are fraudulent is up to them to prove but even that doesn't give them the right to keep the money.
But anyway it's better to contact this KNF before going to the branch
You could try contacting KNF, I wonder what their response would be:
http://www.knf.gov.pl/en/dane_wspolne/complaints.html