I've been in IT for 12 years now. I have an Associates degree and two certs that I was forced to get from one job. I've worked two help desk jobs and coding at a hospital. You can start out easily at a help desk since most just require you to be able to breathe. Then you can work your way out by getting any certs or just by having the experience. Just a warning, a help desk or now they are mainly call centers, are usually a right of passage. It will be your nightmare until you get a better job.