Thank you for the feedback. GAW was debating pulling their support for it(we still can buy the hashlets) because the people on Hashtalk were threatening to sell their accounts. And said Envy was to big of risk for GAW.
Why would they care -- wouldn't it be a good thing that the firm they were using was getting more customers?
Anyway, regarding your other comment about support, it is always tough to tell nowadays. There are so many coins and not everybody bothers to make a comment. (I almost didn't).
I do think the concept is solid, but must admit I am not an expert on cloud mining. I mean the income goes to zero relatively quickly as the difficulties increase, correct? Or are you mining other things besides BTC? But, my point is that despite those details it is a solid idea in that it has a floor to any losses. So, even if you never come up with another idea for the coin and the coin goes to zero, investors would still get their money back due to the mining within about 3 months. I still think that is a good idea!