Please try to open this in a web browser:
https://pool.trademybit.com/api/balance?key=XYZ
Replace XYZ with your api key. If your key is in correctly then the only thing it could be is a missing piece of information in the return so I need to see a sample of that returned data.
Thanks.
thanks for the input in all this but i have a update to the new 1.1.2 and same problem. I have tested the api and pulls all the data