Bad support. I need a loan to expand my website but it seems it's imposible. I sent my ID verfication twice in 4 DAYS and i have same answer.  "Ivalid Document" and just that. I sent two high resolution and high quality pictures with my ID and me holding ID near my face but they reject it.Not any clue why they reject my national ID issued by government and even they dont tell nothing i sent over 4 tickets to ask for an explanation but i think support team is dead because no answer. Perhaps my country is not allwed on this platform? I'm from Romania is there any problem with that? My luck was i found a similar platform, BitlendingClub and there accepted my ID in 2 HOURS. Sorry BTCJam you have bad support. Bitlending rules