Hi All
I'm having a very hard time with BTCJam.com and their customer service
Firstly I tried to make a new investment only to be told I had been "blacklisted".. I have never been told I'd been blacklisted and when I asked why.. I finally got a response just saying pretty much "we will let you know".. I waited a few days and heard nothing.. So I thought, well if I cannot invest with my BTC I might as well withdraw it to use it elsewhere.. So I tried a withdrawal only to get "Error executing transaction".. I've been trying to withdraw for 2 days now and have contacted support at least a few times in different ways, no response.
Is anyone else having these issues? I used to be a really big user & supporter of btcjam but my confidence has all but disappeared.. Why they cant tell me why I was blacklisted and why I cant withdraw is very concerning. I've tried all the different tricks in forums/discussion threads about this withdrawal issue but none of them work. I've changed my withdrawal address and everything.
Have I been Gox'ed?
At this stage, whilst its still early days, I think I'd have to encourage anyone else with BTC in BTCJam to withdrawn (if they can).. just in case.. I'll post here if I get a satisfactory resolution
Normally their support is brilliant and I was really happy.. lately I cant get responses and I'm beginning to worry
I'm having a very hard time with BTCJam.com and their customer service
Firstly I tried to make a new investment only to be told I had been "blacklisted".. I have never been told I'd been blacklisted and when I asked why.. I finally got a response just saying pretty much "we will let you know".. I waited a few days and heard nothing.. So I thought, well if I cannot invest with my BTC I might as well withdraw it to use it elsewhere.. So I tried a withdrawal only to get "Error executing transaction".. I've been trying to withdraw for 2 days now and have contacted support at least a few times in different ways, no response.
Is anyone else having these issues? I used to be a really big user & supporter of btcjam but my confidence has all but disappeared.. Why they cant tell me why I was blacklisted and why I cant withdraw is very concerning. I've tried all the different tricks in forums/discussion threads about this withdrawal issue but none of them work. I've changed my withdrawal address and everything.
Have I been Gox'ed?
At this stage, whilst its still early days, I think I'd have to encourage anyone else with BTC in BTCJam to withdrawn (if they can).. just in case.. I'll post here if I get a satisfactory resolution
Normally their support is brilliant and I was really happy.. lately I cant get responses and I'm beginning to worry