Products are excellent. I have 3x SP30s. Whatever they say or you hear, assume any pre-order will be shipped on the last day of the month, at 11:55pm lol (my last 2 were hosted at SPTech facility and were STILL online 2 days after the deadline... but meh what do you do?).
Cust service could be a little less condescending at times, but its there and you get supported.
I recommend SPTech

neX:)