Hi Guys,
I am sure that this has been answered before, but can anyone direct me to the correct way of requesting refund.
Is the email a preferred way of communication?
Thanks
There's absolutely no point in requesting a refund. They are not issuing any refunds - not even to the people they promised to refund in April and May.
But if you must, log on to their site with your login credentials, then click "Support" and submit a ticket. You should receive a denial of your request fairly quickly.