Post
Topic
Board Service Discussion
Re: How can i access my OKCoin.cn account after losing my phone (with 2F-auth)
by
viajero
on 08/10/2014, 11:18:26 UTC
I am CHinese.I use okcoin everyday  Grin

well... can you help me with my problem?
I could try help,talk to me on live chat Smiley

Click the globe under my username

thx for providing me with their skype name: okcoinsupport

after sending a copy of my passport to support@okcoin.com the issue got solved immediately.

on reddit (r/okcoin) i got a fast reply as well.

very good support! i just don't get, why they don't have their skype name or the support@okcoin.com adress on their webpage. service@okcoin.com does not answer to english mails.