I am CHinese.I use okcoin everyday

well... can you help me with my problem?
I could try help,talk to me on live chat

Click the globe under my username
thx for providing me with their skype name: okcoinsupport
after sending a copy of my passport to
support@okcoin.com the issue got solved immediately.
on reddit (r/okcoin) i got a fast reply as well.
very good support! i just don't get, why they don't have their skype name or the
support@okcoin.com adress on their webpage.
service@okcoin.com does not answer to english mails.