So I have a die that isn't working. Running at ~260 Mh/s max since receiving it.
I read this on the KNC titan support forum:
I tried all of the recommended steps before emailing support. Not realizing they wanted a screenshot of BFGMiner, I sent them a screenshot of the Advanced screen. A day later Liam responded back that he would need a screenshot of BFGMiner. OK, sent them that.
A day later he responds (paraphrasing) "Oh, I see you're mining at <...> They have problems with the titan. You should switch to one of these pools <...>
Then he closes the ticket.
Riiight, it's the pool causing a die not to work...WTF
I read this on the KNC titan support forum:
Quote
1 Test the board individually with different data/power cables. Please also plug the data cable in a different port on the controller board. If this board does not have a die issue when ran individually, it is most likely due to a faulty cable connection, or lack of power from the PSU. If you cannot get the die to switch back on, contact support for more assistance.
I tried all of the recommended steps before emailing support. Not realizing they wanted a screenshot of BFGMiner, I sent them a screenshot of the Advanced screen. A day later Liam responded back that he would need a screenshot of BFGMiner. OK, sent them that.
A day later he responds (paraphrasing) "Oh, I see you're mining at <...> They have problems with the titan. You should switch to one of these pools <...>
Then he closes the ticket.
Riiight, it's the pool causing a die not to work...WTF
While KNC claims to be working around the clock as fast as they can to fix all the Titan problems, in truth the only thing they are working overtime at is avoiding refunds and finding other things to blame for their issues.
If I were in polite company, I would say that their behavior is derisible. In more relaxed company, I'd say they are a lying thieving bunch of tossers. Here on a public forum, lets just say that there are good reasons why their rating in Doggie's manufacturer's trustworthiness guide has crashed.