Hi there!
I do apologize for the trouble - we hold some orders from some new customers since we see high amounts of fraud selling Bitcoin. We had tried to reach you by phone to verify that you're a real human and not a bot.
I've gone ahead and made an exception since clearly you're a real customer and processed your order right through.
Thank you for your patience and please let me know if we can do anything else,
Jamie
QuickBT Team